A recovery partner your fleet can put on the roster
Most of what we do isn't a one-off roadside call it's an ongoing account with the people who need this coast covered every day: RACV, NRMA, fleet operators and dealerships.
Built to be evaluated, not just called
Coast Auto Recovery runs as a professional operation first: trained operators, a fully equipped fleet, clear reporting, and response times that hold up on the busiest stretch of the Great Ocean Road. Proud to provide RACV Assist services in the Lorne area and support NRMA and other industry networks, alongside fleet operators and dealerships, as a standing part of their coverage not a fallback number.
What an account with us actually includes
Built around how fleets, dealerships and referral partners actually operate predictable response, clear paperwork, and a crew that gets to know your vehicles.
Priority Response SLAs
Agreed response windows for account holders, ahead of the general call queue.
Fleet & Dealership Accounts
Standing arrangements for multi-vehicle fleets and dealership stock.
Referral Network Handling
Structured intake for RACV, NRMA and other industry referrals, handled to their standard.
Manufacturer & EV Referrals
Tesla and other manufacturer-directed call-outs, dispatched via manufacturer and industry referral networks.
Invoicing & Reporting
Consolidated billing and job reporting for easy reconciliation.
Dedicated Account Contact
One point of contact for account setup, changes and escalations.
Multi-Vehicle Coverage
Coordinated recovery across a fleet, not just single-vehicle call-outs.
RACV Assist services in the Lorne area
Coast Auto Recovery provides RACV Assist services in the Lorne area, responding to RACV member call-outs across the local stretch of the Great Ocean Road using RACV-approved recovery vehicles and the same crew used on every other job.
For members calling through RACV, the process is unchanged dispatch comes through as usual, and we handle the rest on the ground.
Call For RACV Assist
Set up an account
Tell us a bit about your fleet, dealership or referral volume and we'll get back to you to talk through coverage, response times and terms.
Prefer to talk it through first? Call 0433 545 134 or see all contact options →
Thank you for your enquiry!
Our team has received your details and will be in touch shortly to discuss the next steps.
We acknowledge the Eastern Maar people, including the Gadubanud Traditional Owners, as the Traditional Custodians of the land and waters on which Coast Auto Recovery operates in and around Lorne. We pay our respects to their Elders past, present, and emerging, and extend that respect to all First Nations peoples.